Makaraka(Shreeji Retail Ltd) Privacy Policy
Makaraka Veges (Shreeji Retail Ltd) has this privacy policy because we understand that it is important for you to know how we collect, store, and use your personal information.
In this policy, we refer to Makaraka Veges (Shreeji Retail Ltd) as “we”, “us”, “our” or “Company”.
By entering any of our stores or using our website, you acknowledge that your personal information will be treated as described in this policy.
- Personal information
- Types of personal information we collect
- Collection of personal information
- If we are not able to collect personal information
- Use of personal information
- Cookies
- Use of personal information for marketing
- Disclosure of personal information
- Disclosure of personal information outside of New Zealand
- Protection of personal information
- Right to access or correct your personal information
- Complaints about a breach of privacy
- Changes to the privacy policy
1. PERSONAL INFORMATION
2. TYPES OF PERSONAL INFORMATION WE COLLECT
We may collect the following types of personal information:
- Name
- Image, sound, and biometric data
- Mailing or street address
- Location
- Email address
- Telephone number
- Age or birth date
- Profession, occupation, or job title
- Social media profile information
- Purchase history and payment information
- Additional personal information provided via websites, apps, in-store, or through our representatives
- Feedback and survey responses
- Publicly available information
3. COLLECTION OF PERSONAL INFORMATION
We collect personal information when you:
- Purchase products or services
- Use our website
- Enter our stores (e.g. through video surveillance)
- Participate in loyalty programmes
- Contact customer service
- Apply for products or services
- Enter promotions
- Interact with us on social media
- Credit reporting agencies
- Other retailers
- Law enforcement and government agencies
- Advertisers
- Mailing lists
- Contractors, business partners, suppliers
4. IF WE ARE NOT ABLE TO COLLECT PERSONAL INFORMATION
If you do not provide requested personal information:
- We may not be able to provide you with products/services
- You may miss out on promotions or updates
- We may not tailor your experience to your preferences
5. USE OF PERSONAL INFORMATION
We use your personal information to:
- Provide products/services
- Offer product or service updates and advice
- Manage warranties and recalls
- Communicate with you
- Improve our services and websites
- Customise your customer experience
- Conduct competitions or promotions
- Verify your identity
- Fulfill your authorised requests
- Perform analytics across our business
- Manage business operations and functions
- Investigate suspected breaches or unlawful activity
- Comply with legal obligations
Your information may be stored at our head office at 97 Main Road, Makaraka, Gisborne 4010 or by authorised third-party data providers.
6. COOKIES
Cookies are used to:
- Recognise returning devices
- Track product views
- Measure traffic and usage patterns
- Improve site functionality and content
- Deliver relevant advertisements
- Track referrals and advertising effectiveness
7. USE OF PERSONAL INFORMATION FOR MARKETING
We may use your information for marketing purposes related to our products or those of related businesses. You can opt out by:
- Clicking “unsubscribe” in any marketing email
- Updating preferences in your online account
- Contacting us directly
We will not use or share information to target based on sensitive categories, including:
- Political or religious beliefs
- Sexual preferences
- Trade union membership
- Criminal or health records
8. DISCLOSURE OF PERSONAL INFORMATION
Your information may be disclosed to:
- Operate our website or business
- Fulfill your requests
- Comply with the law
- Third-party service providers (e.g. IT providers, couriers, debt collectors, software vendors, consultants)
- Manufacturers or suppliers for product support
- Partners, sponsors, or authorised third parties
9. DISCLOSURE OUTSIDE OF NEW ZEALAND
10. PROTECTION OF PERSONAL INFORMATION
11. RIGHT TO ACCESS OR CORRECT YOUR PERSONAL INFORMATION
You can request access or corrections by emailing makarakaveges@gmail.com
12. COMPLAINTS ABOUT A BREACH OF PRIVACY
- Contact us at makarakaveges@gmail.com Or write to: The Manager, 97 Main Road, Makaraka, Gisborne 4010.
- We will investigate and respond to your complaint in a reasonable timeframe.
13. CHANGES TO THIS PRIVACY POLICY
We may update this policy periodically. Updated versions will be available on our website.This policy was last updated in April 2025.